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CUSTOMER REVIEWS & TESTIMONIALS

Customer Reviews & Testimonials

Below are a limited selection of the many Testimonials that we have been delighted to have received from our satisfied customers. More testimonials can be viewed on our facebook page.

“Just wanted to say a big thank you to everyone involved in making the pads and cushions for my Ercol 203/3 settee. The cushions arrived safely on Friday and have given the settee a new lease of life. After all the samples you kindly sent me, I am happy that I finally found the right colour and fabric to compliment the old family painting which hangs above it. The new pads which fit the frame perfectly are much more supportive and comfortable than the old ones so I’m glad that I had both the covers and pads renewed. It was a pleasure dealing with Bristol Upholstery who gave friendly and efficient service from the start and I would have no hesitation in calling on your services again in the future.”

M. Dyer
Gloucestershire
"Just had our 50 year old Ercol chairs reupholstered - and they look amazing! Excellent quality and superb workmanship. Very pleased. Many, many thanks 😀😀😀."

John
Cumbria
5-Star Google review
"I am so pleased with the Reupholstery of my Ercol Gina recliner chair and stool. All the staff are friendly and helpful, and the turnaround time for the job was absolutely amazing. Would recommend, and definitely use again myself. Thank you so much - I love it. And so quickly as well. You have all been wonderful"

Sally
Yeovil
5-star Google Review
“Just emailing to say our delivery arrived today as planned and I am very, very pleased with it all. Please pass on my thanks to all your staff who worked on it. 5-star service from you all. I may even have another order for you in a few months.”

Liz
Edinburgh
“Thank you for the delivery and for making such an improvement to the appearance of our room in time for Christmas entertaining!”

Fiona
Forest of Dean
"To Sue and Victoria and to the Person who made our seat pads, thank you! What an absolute joy to have new seat pads, we can’t get over how smart and comfy they are compared to our tatty and hard on the bottom 30 year plus old originals. We are not the only ones who were immediately impressed, so was our female catty who having decided they were just the thing, spent all afternoon and evening snoozing on a superior chair seat. Thank you for such great, personal service. It has been a real and rare delight to replace them!"

Ann
Hampshire
“I just wanted to say that we are very pleased with our new cushions which you have made for us. They fit perfectly, are comfortable and look very nice. Thank you for your excellent service.”

Diane
Hull
"My Dad & I decided to place an order after reading previous customers reviews. We are so pleased we did. The customer service and the workmanship was first class. My Dad is delighted with his cushions for his rocking chair, fireside chair and 2 carver chairs. Once again thank you."

Elaine
Pantymwyn
5-star Google Review
"I contacted Bristol Upholstery & Soft Furnishings to enquire about making a chair cushion for my Ercol 414 dressing table stool. I was quoted a price and sent several templates of the chair seat shape to assist me to purchase the correct item. None of the 4 templates were quite right but as suggested by customer services, I was able to trim one template to create an accurately sized pattern for the seat cushion for my stool. There was an excellent range of fabrics to choose from - I ordered several samples which were quickly delivered so that I could select exactly the desired colour and texture. The whole process was very straightforward, and customer service was excellent. Highly recommended!"

Caroline
Dorset
5-Star Google review
"A very helpful company, sent us patterns for our dining room chairs so we had the right size. We have now had nine chairs and a footstool cushioned and are well pleased with the workmanship. All orders completed on time and very well made. Highly recommended.”

Neil & Annette
London
5-Star Google review
"They look super and I'm really happy with them. The quality is very good, and they are as comfortable to sit on as I had hoped (and a great improvement on the old ones). I wouldn't have found such a good solution here in Germany for the price. Thank you very much for all your help in choosing the materials and your patience with the time it took me to finally decide on what I wanted.”

Victoria
Germany
"So pleased with our new seat pads from Bristol Upholstery. There was so much care and attention in getting the pattern just right (as they had not done this style before). Communication with all of the office staff and the pattern cutter was second to none. Well worth the money. 5 stars!"

Judy
Essex
5-star Google Review
"We are delighted with our new seat covers which were delivered on Friday. We have received such good service from your company, especially from Dave who dealt with the order. He could not have been more helpful, taking so much trouble to get the specifications just right. Having the swatches of material to choose from meant that we have ended up with cushions which are a perfect match with the flooring in our breakfast room."

Jacqueline
Newbury
5-star Google Review
"I have just received my cushions and wanted to say I am so pleased. Thank you for your brilliant service."

Rosemary
Isles of Scilly
“I honestly couldn’t be more delighted with the new cushions for my Ercol two seater sofa, the finish is just perfect and they are so comfortable now. When I bought the sofa on line, unseen, it had been newly upholstered, it was honestly the hardest seat I’ve ever had! Bristol Upholstery were so helpful, able to answer any questions and the service was amazing. I can’t recommend them more highly.”

Lindsay
Wiltshire
5-star Google Review
“I am over the moon with all the replacements and would like to say thank you all very much for a job well done.”

Liz
Surrey
“The process was straightforward, and the result was better than we expected. Staff were always helpful - thank you.”

Ken Williams
5-star Google Review
"Just a note to say thank you so much for the new cushion for my studio couch. The service received from yourselves at Bristol Upholstery has been excellent, friendly and efficient. I am so pleased with the end result and attached are a couple of pictures of my couch, upholstered in fabric Fer 2441 Natural, which works so well with the light wood."

Dawn
West Yorkshire
5-star Google Review
"I am very happy to say that they look great and fit perfectly. Please pass on my thanks to all of your team for working hard from the start to delivery and achieving a wonderful result."

Michael
Hampshire
"We are really pleased with our Ercol upholstery. It is now so much more comfortable than before & it has been fitted expertly. You have all been most efficient throughout. Thank you to all of you."

Jim and Jean
5-star Google Review
"The cushions arrived this afternoon. All is well and they fit perfectly. Thank you for such a professional and friendly service."

Tessa
"The cushions arrived today and look fantastic."

Lesley
"I had 6 replacement cushions made for my Ercol dining chairs and I am delighted with them. They fit perfectly and have given the chairs a new lease of life. The colour was exactly like the sample provided. Contact between myself and the Company was excellent and they couldn't have been more helpful. Well done everyone at Bristol Upholstery!"

Janet
"Thank you for your service, Gen, Dave and Sue. We are so delighted with our new cushions and covers. Our inherited Ercol chairs look amazing."

Mr & Mrs L
Gloucestershire
"We love the new cushion for our Ercol dining chair. It fits beautifully. Great service. Especially as we needed replacement poppas for the underside of the chair which you also supplied. Thank you."

Wendy
"Good morning Having received and used my new cushions for our Ercol Heritage chairs and can honestly say how very pleased with are with the quality and comfort. Throughout the process the team at Bristol Upholstery have been extremely helpful, sending free sample, cushion templates and updating me at every stage. Five ⭐️⭐️⭐️⭐️⭐️ from me . Best regards"

Jayne
Cambridge
"Thank you for your service, Gen, Dave and Sue. We are so delighted with our new cushions and covers. Our inherited Ercol chairs look amazing"

Bridie
Cheltenham
"The new covers for our Ercol Windsor chair arrived today. We are delighted with the fit and how it looks. We have also been impressed with the friendly service you and other members of the team have given us. I shall be singing your praises!"

Mrs P
"We are so very pleased with our new cushions, they look amazing on our chair. Your service has been excellent. The chair has been in the family for a number of years and has been passed down, my older relatives are very pleased with the revamp and quality. I hope this is helpful feedback."
Anita Machin-Smith
Cheshire
"I wanted to thank the whole team for the service you have provided, from my first email to my new cushions being delivered I couldn't have asked for a better service. Your prompt communications, customer service and quality of goods is fantastic. Always friendly, clear and accommodating. I would recommend you to anyone! Thank you!"

Lorraine Lodge,
West Sussex
"Excellent service from our first contact through the samples being sent, the packaging provided to post our items, the choices of fabrics and colours and the final cushions and cushion covers. Thank you very much. Your work is very very good."

Jacqueline Rose
Essex
5-star Google Review
"The second job done by this wonderful company. Throughout the process the people were helpful, considerate and professional. I am really pleased with the result and the service."

Susan Wilson
Dorset
5-star Google Review
"I received my Ecrol dining chair replacement cushion and set covers yesterday (Order No 133431). I’m pleased to say they fit perfectly.
I want to thank you very much for the excellent service I have received throughout the process of placing the order to delivery. Everyone I have spoken to or communicated with has been extremely helpful and efficient."

Tim Page
Hampshire
"We are very pleased with the pads and the quality of the work and the level of service.
We would recommend your company to anyone requiring that service."

Jayne Ford
Plymouth
"Huge thanks - I’m delighted with my new cushions which arrived today - beautifully made and so comfortable. The Ercol chairs, now 40 plus years old, look as new and my thanks to all."

Margaret Miller
Bedfordshire
"Excellent service. Collected and delivered as promised. Good quality finish, exactly as ordered. Would highly recommend"

Peter & Jayne Ford
Devon
5-star Google Review
"Just to say that the cushions have arrived today and they look wonderful. Thanks to you and the team for your service and expertise. Very much appreciated."

George Foxton
Lancashire
"We received a parcel at lunchtime containing our new cushions, five minutes later they were swapped onto our Ercol chair...They are really, really brilliant, I would be very grateful if you could please pass on to all concerned our sincere thanks for your very prompt and efficient service.
Many thanks and best regards - Sue, a very happy customer."

Mr & Mrs Nicolle
Guernsey
"We have just received our Ercol Quaker seat pads/ cushions from Bristol Upholstery. Superb service from initial enquiry to receiving finished product! Professional service all round- delighted with finished product!
I would highly recommend this very exceptional team. Thank you."

Karen Spowart
Hereford
5-star Google Review
"Thank you for your phone call yesterday and the efficient sending of my order.
My newly upholstered new cushions arrived this afternoon and I am delighted with them. The chair now looks like new and is comfortable once again.
Please forward my thanks to the upholsterer, David I believe, also to Zoe who took the order.
Everyone has been very helpful."

Judy Langhorn
Cheltenham
"Thank you and the upholstery workshop team for our newly upholstered Ercol cushions, we are delighted, it looks great and so comfortable."

Lynn & Colin Luffman
Dorset
"We received a parcel at lunchtime containing our new cushions, five minutes later they were swapped onto our Ercol chair - photo attached. They are really, really brilliant, I would be very grateful if you could please pass on to all concerned our sincere thanks for your very prompt and efficient service. Many thanks and best regards - Sue, a very happy customer."

Sue Nicolle
Guernsey
"Fantastic service, fantastic quality, quick & efficient throughout the whole process - very old Ercol Furniture needing new cushions and Bristol Upholstery came up trumps - took approx 5/6 weeks but certainly worth the wait. Definitely recommend. Thank you !"

Karen Oakwell-Boulton
Lincolnshire
5-star Google Review
"We have just received our Ercol Quaker seat pads/ cushions from Bristol Upholstery. Superb service from initial enquiry to receiving finished product! Professional service all round - delighted with finished product! I would highly recommend this very exceptional team. Thank you."

Karen Spowart
Herefordshire
"Brilliant job by an excellent company. Helpful at every step of the job from first contact to delivery. Wide range of fabrics, super thick, comfy foam. My chair has a new lease of life. I would recommend wholeheartedly."

Susan Wilson
Dorset
I am really pleased with the new cushions for my rocking chair.

My thanks to Vickie and Sue for their patience, and for really quick service.

Ruth Lindsay
Harefield, Middlesex
"Thank you for my replacement Ercol cushions, I am delighted with them, lovely fabric and so well made. Also thank you to all the helpful and courteous staff at Bristol Upholstery."

Molly Atkinson
Exeter
"Bristol Upholstery recently made a set of replacement seat pads for our Ercol dining chairs which we are delighted with. Everything was very all very straightforward; we visited their showroom to choose the fabric, which is all on display; the staff were very helpful and our order was delivered on time to our home near Manchester. We would definitely recommend them."

Geoff Nelson
Manchester
5-star Google Review
"Excellent service and the final product was just beautiful. Great workmanship and has really transformed my 4 chairs."

Carol Clasper
West Lothian
5-star Google Review
"We had two Ercol Jubilee sofas that were reupholstered/new cushion foam. We are so happy with them! Great, friendly service and beautifully made cushions that are so comfortable. We would recommend Bristol upholstery"

Gemma Gardner
Bristol
5-star Google Review
"Excellent and very helpful service. Beautifully made replacement seat cushions for an Ercol arm chair and delivered ahead of expected time."

Lorraine Burgess
Hertfordshire
"New cushions for our Ercol chairs arrived ahead of time but the fastenings had been put on the wrong way round. I sent an email with photos to Bristol Upholstery and I had a rapid response, immediately admitting a mistake had been made and apologising profusely. Packaging was dispatched and the cushions were collected as soon as I got them ready, the turn around was extremely quick and they arrived back with the fault rectified and no evidence at all that they had been altered. I thought that the care and professionalism of this company could not be faulted and the staff seemed genuinely upset and embarrassed that this mistake had happened. The cushions are really well made and fit perfectly and have given our much loved dining room furniture a new lease of life. A first rate company that really care about their customers and take great pride in doing a good job, I would thoroughly recommend."

Patricia Brown
North Yorkshire
5-star Google Review
"My order was not straightforward, with several issues needong to be understood and resolved before I could place the order. The advice given was technically accurate, everyone I spoke to was courteous and promises to return phone calls were always honoured. When I placed the order I was given an estimated delivery date, which was met in spite of Covid19. The cushions themselves are exactly what I expected and very nicely made. I was promised a set of fixings (verbally) and they did indeed come with the cushions. I suspect that the original cushions were a little thinner than these, but these look fine and are very nice to sit on."

David
Hampshire
5-star Google Review
"Bristol Upholstery made four seat pads for my Ercol Quaker Dining chairs which I have just painted. I am very pleased with the pads, the quality is fantastic. The chairs now look great and feel very comfortable as well. Don't be put off by the cost or the length of time it takes - the end result is so good it represents excellent value and gives you a rather special piece of furniture. Everyone on the phone at Bristol Upholstery has been so pleasant and helpful. It is nice to know there is a company you can really trust for your next project, I wont hesitate to use them again."

Trevor Biles
Hampshire
5-star Google Review
"Had new cushions throughout for a Renaissance sofa and chair. Very helpful staff gave invaluable advice. I'm delighted with the finish, the whole process was painless and I can't recommend them highly enough."

Sheila Harden
Hampshire
5-star Google Review
"My Ercol table and chairs were bought in 1973 and therefore have seen a fair bit of life and quite a few changes of cushions - not all very comfortable!! We recently moved house and so I googled cushions for Ercol and discovered Bristol Upholstery. (I once taught in Bristol). Just wish I had discovered them before. Delighted with the results and feel now guests might be prepared to linger at the table!!"

Barbara Stock
Isle of Wight
5-star Google Review
"We are very pleased with the service and the results of our new cushions for our Ercol chairs. We live in Scotland but the guidance and patience of all of the staff including Vicki was outstanding. Highly recommended. We highly recommend this company"

Veronica Bott
Scotland
5-star Google Review
"We are thrilled with our newly upholstered Ercol furniture in every way. Everything fitted & matched in perfectly. Any query was dealt with immediately & the whole process was managed efficiently & speedily. We would thoroughly recommend."

Denis Eagle
Lincoln
5-star Google Review
"Lovely friendly and helpful team. They made a fantastic job of re-upholstering my Ercol rocking chair. Now really comfy again! Great service and very reasonable pricing. Thoroughly recommend."

Helen Slade
Isle Of Wight
5-star Google Review
"Great service."

Simon S
Surrey
5-star Google Review
"Fantastic service, always polite & helpful staff with quick responses and helpful advice. Zoe was amazing and kept me updated on my order which was processed to scheduled date."

Alexandra Watson
Scotland
5-star Google Review
"Very pleased with our set of chair pads which have refreshed our Ercol chairs and made them so much more comfortable. Excellent quality replacements for our original pads which we've had for a long time. Thank you."

David Jenkins
Bristol
5-star Google Review
"Excellent friendly service, with any questions well answered and the finished product arrived well within estimated delivery date. Very pleased with the high quality finished cushions, which are well fitting and provide firm support with their new interiors."

Lorna and Mike Claringbold
Oxon
5-star Google Review
"Thank you for making our new cushions."

Martin Lowes
Hertfordshire
"We ordered new dining chair cushions and the service from start to finish was superb. Fabric samples arrived quickly, followed by a prepaid bag to return a sample cushion in, although that wasn’t needed in the end. I cannot recommend the friendly staff enough. Even delivery date was discussed to make sure it was convenient for us."

Lynne W
Sheffield
5-star Google Review
"Many thanks, the covers are beautiful and fit perfectly."

Jean Collins
Sunderland
"We have just received the finished cushions for our Ercol chair, and we are so pleased. You have done an amazing job. The pattern must have been tricky to deal with and match up, but you have done that beautifully. We wanted to cover a beautiful piece of furniture in a contemporary fabric, and this has been achieved, it looks fabulous. We previously had an Ercol day bed covered by a professional upholsterer, but it was not done to such a high standard as yourselves , which is why we decided to choose yourselves, who know and understand the beauty of Ercol."

Susy and Martin Higgins
Somerset
5-star Google Review
"We have just received our new Ercol Jubilee cushions and once again we are delighted with the results. They are a perfect match for the covers that you did previously. Please pass on our thanks to all the team, and we will continue to recommend Bristol Upholstery to all our friends!"

Roy & Yvonne Whitwell
Surrey
5-star Google Review

"Thanks so very much for these cushion replacements which are excellent. They have made the chairs/cushions combo look totally new - yet natural (and even better than the originals). Please extend my thanks to all of your team who have been involved with this order. Also for producing the cushions considerably quicker than I was expecting."

Mike Hallam
Crewe
"We have just received our dining chair cushions this lunchtime & have already fitted them .We are very pleased with them & also the quality .Thank you for the excellent service we have received from your company."

Mike Herbert
Southport
""Thank you for a wonderful service - the cushions arrived early this morning. The dining room has had a spring clean in their honour and it looks, and is, very comfortable with the new cushions."

Jennie Pinkney
North Yorkshire

"Our new cushions have arrived and fit beautifully.
Please accept our grateful thanks for the time and effort you and your colleagues spent making sure that the seat pads were the correct size and shape for the best fit. I have to say we have been very impressed with your customer service and would not hesitate to recommend your company to others, your approach and professionalism has been second to none.

With many thanks and best wishes for Christmas and the New Year."

Fay Young
Suffolk
"The new cushions for our Ercol suite are beautifully made, and there was a huge selection of fabrics so I was able to get just what I was looking for. Everyone was so helpful - from sending fabric samples to checking exactly what models of cushions we needed. The whole process of sending in my cushions and getting the new ones back was very well organised and so easy on my side as they were couriered both ways. I am sure these cushions will last many years and will definitely be returning as a customer when the time comes."

Deanna Nicholson
West Sussex
5-star Google Review
"The cushion is beautifully made and fits my Ercol chair perfectly. They make an effort to get everything right by sending fabric samples and also asking for a photo to confirm the chair to be dealt with. All communication was friendly and efficient and as a bonus, the cushion arrived about 6 weeks ahead of their predicted completion date."

Rose Hill
Isle of Skye
5-star Google Review
"Our new cushions have arrived and fit beautifully. [bt]Please accept our grateful thanks for the time and effort you and your colleagues spent making sure that the seat pads were the correct size and shape for the best fit.
I have to say we have been very impressed with your customer service and would not hesitate to recommend your company to others, your approach and professionalism has been second to none.
With many thanks and best wishes for Christmas and the New Year"

Fay Young
Suffolk
"Ercol chair cushions have arrived today they are fantastic, Thankyou and your team for all the excellent customer care you gave to get perfect fit We are more than thrilled with them Merry Christmas to you all xxx"

Marion Richardson
Lincoln
"Thank you for the cushions, my nan loves them. She doesn't know how to use the interenet well, so I'm saying thank you for her. They are extremely comfy."

From the granddaughter of Jill Wootton
Bristol
"We received our refurbished Ercol sofa seat pads today and are very pleased with the result. Many thanks to Caroline for the efficient turn round and Sue for the particularly speedy delivery, as well as all those in between and in the workshop."

Peter Appleby
Child Okeford
"Bristol Upholstery have given our 1970s Ercol sofa a new lease of life. It has been in our family since new but the original cushions had deteriorated and the covers were very dated and worn.
Bristol Upholstery provided a complete new set of cushions and covers along with a platform cover for the spring base and we are absolutely delighted. We also had new upholstery for a matching armchair. The cushions are shaped just like the original set and fit in exactly the same way.
The customer service is second to none. I can highly recommended Bristol Upholstery."

Anita Glen
Essex
5-star Google Review
"Thank you so much for the excellent new cushion which was made at your company. My chair is approximately 72 years old, so the new cushion has certainly made her look ‘new again’. I’m sure my parents would certainly approve.
A special thanks to Dave, who has been so helpful, in all matters reguarding my dealings with Bristol Upholstery."

Yvette Roberts
Suffolk
"I was delighted to receive my new evergreen cushions less than half an hour ago.
They look excellent. I am SO pleased with them!
Many thanks to your people for their superb work and the lovely new buttons. This is just how I always remembered the chair. It was my late mother's and reminds me so much of her.
Again, my heartfelt thanks."

Joy Shires
Norwich
"The cushions arrived last week and I immediately fixed them to the chairs, and we are delighted with them! They fit perfectly, are comfortable as well as looking very smart, and are beautifully made - thank you so much."

Jane Curran
Oxford
"We have just had our Ercol suite recovered, 3 armchairs and a 3 seater settee, and we are extremely pleased with the results.
All aspects of the service provided have been of the highest quality up to, and including the after sales service.
Whilst we did have to wait, now that we have the final product, the quality of the workmanship has made it worthwhile.
Thank you Bristol Upholstery for the all round excellent service."

Mike Smith
Staffordshire
5-star Google Review
"Please thank everyone concerned for your prompt and efficient service, your company have been a joy to deal with. My cushions have just arrived and I am delighted with them."

Eileen Lilley
Canterbury
"I have never before taken the time to write a review. However on this occasion, due to the exceptionally high standard of service provided by Bristol Upholstery, it would be remiss of me not not to comment.
I had ordered 4 new cushions for my Ercol dining chairs. The standard of service provided throughout was exceptional nothing was to much trouble, the attention to detail was first class as was the quality of workmanship. Thank you to Dave and everyone involved. Had I lived closer to Bristol if and when my Ercol lounge suite required to be reupholstered I would have had no hesitation in contacting you.
Thanks again."

J A Cottrell
Chesire
"Everything about the order was dealt with in a very personal way. You advised, sent so many samples that I was spoilt for choice but it was so useful having samples that can be seen in different lights in a room. I am delighted with my choice. I hope you think the seats look good too!
Thank you and I will definitely recommend you to anyone with Ercol chairs that need attention."

Sue Rix
Norwich
"Hello, My Ercol sofa cushions were delivered today and this is just to say you have done a wonderful job. I am so pleased with the material I chose, it blends in with my existing furniture. The service you provided was very professional and I will have no hesitation in recommending you. Please pass my thanks on to all your staff."

Best wishes,
Mrs D Springall
Wiltshire
"I have just received my new cushions and new covers for my Ercol Evergreen Armchairs, they look amazing.
Having had new covers and cushions made for my Evergreen sofa I am so pleased I had the chairs cushions replaced.
Thank you to everyone concerned, who have always very helpful and pleasant on the telephone.
Once again many thanks and I will have no hesitation recommending your company."

Jennifer Crammer
Kelso
"I just wanted to let you know that we are delighted with the quality and fit of the new cushions you made for our Ercol dining chairs...it was a pleasure to deal with a company that provides such excellent customer service.
I was sent a huge number of samples following a conversation with Sue, who was extremely helpful and pleasant.
I was particularly impressed that a courier came to collect one of my old cushions to ensure the correct sizing and fit.
Also, whenever I have rung, the phone has been answered quickly...as have emails. Everyone I have dealt with has been very efficient and friendly.
I would not hesitate to recommend your company..."

Jane Bury
Bristol
"Just to say the cushions arrived this afternoon as promised and we are very pleased with them. The quality is excellent...
Many thanks for your help and that of everyone on the team."

Lesley Ford
Aylesbury
"I wish to let you know that I received my order of cushions and covers today.
I am delighted with them and wish to say thankyou to you and all the 'team' for the wonderful work."

Anne McNiven
Australia
"Cushions received today and they fit spot on. My thanks to you all for an excellent job and your efficient handling of my order.
Stay safe."

Brenda Foster
Sunderland
"I have just received my cushions and wished to say thank you so much. It will be a pleasure to sit at my dining table again 😊"

Brenda Eades
Cambridgeshire
"Thank you for dispatching my cushion. It safely arrived and I am so pleased with it...My cherished inheritance is looking much more beautiful. Thank you to your talented team.
Many thanks, take care and keep safe."

Helen Belcher
Hampshire
"It's a little late coming, but we wanted to thank you and particularly the folk involved in producing our fabulous cushions.
We received them last week and are absolutely thrilled. They are just how we wanted them and being different colours make our north facing and rather dark dining room bright and fun!
Being still in lockdown, we can't show them off until Christmas when the kids and grandchildren will descend on us - can't wait!
Thank you all again and we will definitely recommend you to everyone that asks."

Phil & Julie Dargavel
Dorset
"Just want to thank you for completing the Ercol cushions and they were successfully delivered mid-morning earlier today (I’m still visiting Pucklechurch in a week or two though 😊).
I am ecstatic with the quality wow! Fitted and they look stunning...I shall most certainly recommend Bristol Upholstery without any hesitation whatsoever, worth every penny.
Now for a cup of tea, sit down, relax in my beautiful re-upholstered Ercol armchairs."

John Kent
Kent
"Thoroughly recommend the service and skilled work from all at Bristol Upholstery. Huge range of fabrics to choose from along with friendly helpful staff. We just love our ‘new’ sofa!"

Nicola Solomon
Clevedon
"Love my new cushions made for my Ercol tub rocking chair. I also have a 2 seater Ercol settee and will be using this company to provide the cushions for that. Great quality, good fit - we worked with paper templates as I did not have any original cushions to provide to make replacements. Friendly staff."

Angela Gee
Stockport
5-star Google Review
"My replacement cover and new filling has just arrived. I am thrilled with it. Thanks for a really splendid standard of service from everyone I dealt with at Bristol Upholstery."

Brenda Koo,
Cumbria
"Thank you so much for the work you have done to recover our dining chairs. We are very happy with the results and the service you gave us."

David Lovell,
Southport
"I am sending a photo of the lovely cushions you made for my Ercol chairs. As I have said before I am very pleased with them. Thank you."

Vivienne Lucy​
Kent
"We just wanted to write to say thank you for the wonderful job you did of making our new seat cushions for our Ercol dining set. We were wanting to get the cushions replaced for quite some time but weren’t sure where to go. Our new cushions are comfortable and have a fresh modern look which fits our dining room. We would definitely recommend you to others!"

Many thanks,
Andy and Jenny Roberts,
Clevedon
"Excellent service from start to finish. I had my Ercol suite recovered including new cushions and received outstanding professional service from first contact, through shop visit to final delivery. Wouldn't hesitate to recommend for anyone looking to update their Ercol furniture."

Monica Brady,
Trafford
5-star Google Review
"Just a few pics of the wonderful chair cushions you made for us, shown in situ. Needless to say we are delighted in what you have achieved. This has not gone unnoticed by our friends and relatives."

Again, many thanks,
Bruce and Sue Grant,
Devon
"Thank you for producing such a striking cushion. We are delighted with it."

Ian Cargill,
Aberdeen
"Thank you very much for the top quality service you gave me from choosing my colour to delivering the finished covers and cushions.
You were ALL very professional through the experience, your service was second to none. The workpersonship was of a very high standard as you would expect for an Ercol piece of furniture.
I would have no hesitation to recommend your top quality work to any one.
Thanks again for your top quality service."

Kind Regards,
Brian Pettifer,
Bracknell
"Thank you so much for reupholstering my Ercol Jubilee sofa’s cushions so brilliantly - you’ve done an excellent job and they look wonderful on the frame!
I’ve had many compliments about how great they look and have recommended you to several people.

Thank you again for your hard work (it can’t have been an easy one)!"

Best wishes,
Joss Waterfall
Dorset
"Many thanks for a good job.
Here is a picture of one of the chairs with the cushions in situ."

Regards,
Karen Mautner,
London
"We would just like to say thank you for our new ERCOL cushions. The time scale you quoted was accurate, fit good and they look lovely.
Nice friendly staff which is why we come to you for all our foam requirements."

Kind Regards,
Jenny Le Blique,
Towcester
"Thank you, Thank you, David and all Bristol Upholstery team for the amazing cushions for my 1975 Ercol Windsor chair, which I bought for my parents' Ruby wedding.
They are absolutely perfect in every way. I can't thank you enough for all your help and advice and the expert workmanship.
I am thrilled beyond belief."

Susanne Shallcross,
Anglesey
5-star Google Review
"Thank you so much for completing my order for 6 cushions for Ercol Windsor dining /kitchen chairs. I had bought the chairs on Ebay, so they had no cushions and we didn’t have a template for making any. I found Bristol upholstery through an Internet search with Google, and it seemed the answer to my problem.
There was a huge range of fabric and you had supplied swatches, so we had some idea of what we wanted.
Bristol Upholstery’s specialist knowledge and expertise with Ercol chairs was reassuring.
We are delighted with the result. The cushions are a good fit, perfect colour and very comfortable.
I love the fact that they securely staple with popper fasteners under the chair seats, and can be unzipped for washing. I hope these photos are useful for your purposes.
Thank you once again for your service, knowledge and quality workmanship."

Kind Regards,
Mrs Terry Lawrence,
Oxfordshire
“My two Ercol chairs were expertly re-webbed and the cushions replaced. I’m really pleased with the result. All the staff are knowledgeable, friendly and helpful”.

Best Wishes,
Brenda Sheppard,
Bath
"We would like to say a huge thank you for rejuvenating our 3 seater Sunningdale sofa. We are very pleased with the end result.
Thank you for enabling it all to happen so smoothly and efficiently especially as we live 400 miles away!"

Regards
Gill and Chris Turton,
East Lothian
"The measure of your quality shows and also the ability to rectify a problem with speed and efficiency. I would certainly recommend your company. Hope you continue to be successful in 2019."

Kind Regards,
Helen Lyon,
Birkenhead
"Thanks for a lovely job covering our chair cushions"

Many thanks,
Alana Coles,
Yatton
"Absolutely delighted with the new cushions, beautifully made, perfect fit."

Yours sincerely,
Helga Smith,
Solihull
"Just to let you know that the seat pads and material have arrived. Delighted with them, please pass on our thanks to everyone."

Kind Regards,
Ali Gadd,
Somerset
"We received our replacement cushions for our Ercol Rocking Chair Thursday as promised, just to let you know that they fit perfect and the colour is a Excellent match, also we would like to say thank you for the excelent service we received from yourselves."

Kind Regards,
Ann & Ray Leech,
Dudley
"The pads look very good and I am very satisfied. Please thank all the staff who were involved with the order and the excellent service."

Kind Regards,
Thelma Blackmore,
Farnham
"Please convey our thanks to the persons involved with the stitching of the covers etc. on the items already delivered. The workmanship was of a really high standard."

Kind Regards,
Mr Allen,
West Sussex
"We are absolutely delighted with your work, and have recently received our Ercol furniture back. The colour is amazing. We had a Teal colour with patchwork details on it.
Please find attached images."

Kind Regards,
Mrs H Broughton,
Norfolk
"Thank you so much for our wonderful replacement Ercol cushions.
As you can see, they look really good and we are very pleased with your workmanship, and the efficient way you dealt with our order, please click here."

Regards,
Sylvia and Michael White
Cambridgeshire
"Today I received my ercol dining chairs replacement cushions, which I am delighted with.
I would like to thank you for all the help in this matter.
Chelsea, you are an asset to your company and dealt with my enquiry in a polite and helpful manner.
Once again thank you for all help."

Kind Regards,
Heather Brooks,
Southam
"Thanks for the cushions, very pleased with the result and service. Please find attached photos."

Regards,
Richard Hammond,
Bristol
"I recently ordered a cushion for my husbands rocking chair as a birthday gift.
He is over the moon!
Can I just say the service you provided from start to finish was extremely efficient, detailed and personal.
I felt well looked after and that the company really care about the final product they produce, no matter how small.
Here's our new cushion at home by the fire..."

Eli Wiltshire,
Cornwall
"Here is a photo of our settee with its new refilled cushion."
Many thanks,

Naomi Dungworth,
Leicester
"Herewith three photos, just so you can see what the cushions look like on the Ercol chairs.
I’m very pleased with them, so please thank all involved."

Kind Regards,
Diana Suard,
Paris
"The cushions arrived yesterday afternoon and we are thrilled with them, thank you so much.
Your service has been excellent and the cushions and covers are lovely, very well made and a beautiful fabric.
My mother is so happy with them and has thanked me about fifty times so I am passing those thanks on to you."

Best wishes
Lynn Hall,
Newcastle upon Tyne
"Thank you for the swift return of our much loved Ercol cushions re-covered to perfection.
Hope the attached photos will show other potential customers how good your workmanship is.
No, you are not the least expensive, however, it would be a shame to use less quality fabric or inexperienced workmanship on our furniture."
Regards,

Lynn Pickering,
Burton on Trent
"Thank you so much for my lovely Ercol seat pads which arrived safely.
They have been beautifully made and look great on the chairs.
Wish I had asked you ages ago!"
Please see attached photo.
With much appreciation,

Claire Irvin,
Teignmouth
"Thank you so much for my beautiful Ercol chair.
It is better than new, and just as important made so comfortable.
The cushions are more than 100 per cent improved.
Please find attached images of our chair.
I bought this chair in 1992."
Kind Regards,

Hilary Lee,
Bristol
"It's Claire...dark blue rocking chair covers...
I just wanted to let you know that the cushions arrived just after lunchtime. They are absolutely lovely and fit the chairs perfectly.
Very happy with them.
I've tried to take a picture, but unfortunately it's with electric light, they look a better colour, blue not black, under natural light.

Thank you so much for all of your help, the product and the whole service have been fantastic 😊"
Kind Regards,

Claire Higham,
West Yorkshire
"Not bad for a chair that is 44 years old!
Please find attached photos".
Kind Regards,

Frances Bailey,
Stoke Bishop
"I have recently had 6 replacement cushions/covers made for Ercol dining chairs and they are excellent - even including the fixing straps.
Price and delivery were much better than I had anticipated - I can highly recommend this company".

F. Wells
"The four Ercol dining chair seat pads arrived this afternoon.
We are very pleased with the quality.
The originals lasted 26 years.
Don’t think these will have to last that long, but they look as if they could.
Thank you for the excellent and speedy service."

P. Morgan,
Swansea
"Letting you know they arrived home safely today and we are very pleased with them.
Please let your team know we are very grateful for all their hard work.
Here are some photos, which show the completed chairs in all their glory!"

S. Jones,
Devon
"We picked up the parcel today of the studs etc for the Ercol chairs.
Bought in about 1970, it was the first good furniture we had, they have been refinished and re-glued ready for the next half century.
Cushion project to wait until after Christmas.
Thank you for the excellent service.
Hope you all have a dryish Christmas; here tonights temp is predicted to be minus 21 C, colder later on in the week."
Sincerely,

Jane Watson,
Canada
"I write to express my thanks for the cushions you made for my Ercol dining chairs.
They are a perfect fit and I am delighted with them.
Pass my thanks to everyone, including those I spoke to on the phone who were so helpful when I was choosing material."
Kind Regards,

R. Fox,
Bolton
"Thank you for the final receipt for our cushions.
We are very pleased with the finished articles - they have completed our kitchen nicely.
Please find attached photos."
Thank you again,

Lesley Tompkins,
Leeds
"We are very pleased with the results and many thanks for the additional cushions!
Please find attached photos."

John Toplis,
Basildon, Essex
"Just a few pics of our finished suite. Just perfect.
Please find photos attached"
Many thanks,

Mr and Mrs Gillham,
Kent
"I am absolutely delighted with my Ercol cushions.
I attached a photo for you to see just how good they look in my newly-built log cabin."
Many thanks once again and best wishes,

Anne Fort
Surrey
"Thank you for recovering my Ercol furniture.
I am very pleased with the results and attached photos as requested."
Kind regards,

Christine England,
Bedfordshire
"Just received my lovely new seat pad/cover. It's really comfy, thank you so much.
Please find attached photo of it in situ."
Kind Regards,

H. Stainton,
Portsmouth
"Please find attached images of completed work.
We are really pleased; it's like a brand new suite again."
Best regards,

Helen Thomas,
Bristol
"Thank you so much for your fast and efficient service. Nothing was too much bother for you from samples to sitting.
Looking forward to singing your praises to all and sundry.
Bristol Upholstery is a rare animal in this day and age.
A pleasure to have done business with you all. Please find attached photos in situ."
Thanks sincerely,

Day Campbell,
Aboyne, Aberdeenshire
"Cushions all arrived, fit perfectly and look great.
Find attached a few photos from original Ercol to newly revamped."
Thanks for getting us through this little project!"

Josh Robinson,
Winchester
"Please see attached before and after photographs of our Ercol easy chair.We would like to say how very pleased we are with our new cushions and would like to express our complements to all at Bristol Upholstery, not only for the standard of workmanship but for all aspects of our customer experience.
From choosing the material right through to delivery of the finished job.
Your customer service was exemplary.
Everyone in the team was polite, patient and knowledgeable.
We would not hesitate to call on your services again and will certainly recommend Bristol Upholstery to others.
N.B. The 'before' photograph does not show how poor the condition of the cushions were."

Yours Faithfully,
Mr. & Mrs. D. Hunt,
South Devon
"Just a word of thanks for the work your craftspeople have put into the recovering of our Ercol suite. Please find attached photos of them in situ.
Good job guys!"
Kind Regards,

Paul and Sue,
Weston Super Mare
"Many thanks for your great service, more than happy with the way they look ... find attached images."
Thanks again and best regards,

Sandra Thurston,
Inverness-Shire
"Thank you so much for the lovely cushions for our Ercol sofa and chair.
We are very pleased with them.
Pictures as requested!!"
Best wishes,

Chris Pettit,
Newbury
"Thank you so much we are highly delighted with our recovered chair.
We've not decided exactly where it will go yet, but here are a few photos."
Thank you so much,

Sue Zenthon,
Poole
"Many thanks again for the chair pads.
Wonderful work.
Thought you might like a photo of them in place.
Best wishes,

Richard and Linda Davies,
Monmouth
"Just wanted to write to say a huge thank you for all your hard work on our Ercol cushions.

I cannot fault:
Your helpful staff on the telephone and over the internet/email.
Your efficiency in dealing with any questions.
The promptness of the collections and deliveries The strength of the sellotape provided!
The brilliant packaging on delivery.
Finishing in time for Christmas!
Photo enclosed.
We are both really pleased with the result and wish we had done this a long time ago! The seats are now really comfortable.

THANK YOU TO ALL YOUR STAFF IN AND OUT OF THE WORKSHOP YOU ARE STARS....HAPPY CHRISTMAS and have a good break!
Regards,

Wendy and Colin Graves,
Somerset
"Just a quick note and a couple of photos (feel free to use if suitable) of the cushions you recently did for our old Ercol chair.
Totally brought it back into everyday use…!
Looks excellent, we feel very pleased with the quality of the work, the comfort and the hassle-free turn around."
Merry Christmas to all

Jenny Clark,
Devon
"As requested I attach a photograph of my smart Ercol chairs, thanks to the people who work at your upholstery organisation."
Kind Regards,

Jill F Andrew,
Essex
"Letting you know they [3 Ercol Saville armchairs] arrived home safely today and we are very pleased with them.
Please let your team know we are very grateful for all their hard work."
Kind Regards,

P. and M. Dickinson,
West Sussex
"The four Ercol dining chair seat pads arrived this afternoon. We are very pleased with the quality. The originals lasted 26 years. Don’t think these will have to last that long, but they look as if they could.
Thank you for the excellent and speedy service."

P. Morgan,
Swansea